As a UX designer on the Jobsess project, I was part of a dedicated design team tasked with enhancing the Jobsess mobile application. The goal was to simplify the hiring process for small businesses and address the challenges faced by hiring managers, such as Kevin, the owner of a growing video production company.
Our initial research involved conducting user interviews with job recruiters to gain insights into their pain points. We discovered that hiring managers like Kevin struggled with managing a large pool of applicants efficiently, desired faster communication with candidates, and found the current resume formats on job portals to be cumbersome.
To better understand the emotions, thoughts, and behaviors of our users, we created empathy maps. These maps helped us identify key motivations and pain points, such as the lack of time, difficulties in managing applications, and a desire for quicker responses.
We hypothesized that implementing Jobsess would reduce Kevin's time spent managing applicants, streamline the hiring process, and lead to more efficient candidate evaluations. Our goals were to improve time efficiency, quality hiring, and ultimately, cost savings for businesses like Kevin's.
Before diving into design, we created a user architecture diagram. This visual representation helped us understand the user flow, including user actions, system responses, and key interactions within the Jobsess app. It served as a foundational blueprint for our design process.
We started with low-fidelity prototypes to quickly iterate on concepts. These paper sketches and wireframes allowed us to explore different design ideas and gather early feedback from potential users.
Based on user feedback and insights, our design team iterated on the Jobsess application. We refined the onboarding process, clarified terminology, improved draft saving features, simplified the dashboard, introduced visual cues for premium plan differentiation, and enhanced the job description input area.
Full Prototype
